Your next CRM will either
fix your sales team
or waste the next 3 years.
We evaluated Salesforce, HubSpot, Zoho, Pipedrive, Monday, Bitrix24, and Flow21 on the five criteria that actually determine whether a CRM succeeds for Philippine B2B sales teams: Total Cost of Ownership, Setup & Adoption, Strategic Partnership, All-in-One Features, and Scaling Flexibility. Every platform gets a letter grade. Only one earns an A.
Every CRM on this list is DIY.
Except one.
You buy it. You configure it. You train your team. You maintain it. That's why 47–70% of CRM implementations fail — not the software, the setup. Flow21 is the Done-For-You alternative: same cost as a SaaS subscription, but we handle the entire implementation, adoption, and ongoing optimization for you.
Train your own team
Figure it out alone
Team adoption included
Ongoing strategic support
Built for one type of business.
If that's you, you'll save 40+ hours and millions of pesos in the wrong CRM.
✓ This is for you if
- ✓ You're actively shopping for a CRM or replacing a failed one
- ✓ Philippine B2B business with a dedicated sales team
- ✓ At least 2 sales employees (up to 30+)
- ✓ Minimum ₱10M annual revenue
- ✓ Currently tracking sales in WhatsApp, Excel, or a CRM nobody uses
- ✓ Owner or GM who can mandate one system of record
✗ Not for you if
- ✗ Solo founder — no sales team yet
- ✗ Pre-revenue or startup trading business
- ✗ Looking for lead gen, ads, or new client acquisition
- ✗ Shopping for ERP, inventory, or logistics software
- ✗ Unwilling to enforce a single system of record
- ✗ DIY-only — you want to build and run it yourself
The grades are already in.
The reasoning is inside.
| CRM Platform | Overall Grade | 3-yr TCO (3–15 users) | Setup & Adoption | 3 more criteria 🔒 |
|---|---|---|---|---|
Salesforce |
C | ₱754K – ₱7.5M | D | 🔒 Locked |
Zoho CRM |
C+ | ₱290K – ₱870K | C | 🔒 Locked |
Bitrix24 |
C+ | 🔒 | 🔒 | 🔒 |
Monday CRM |
C+ | 🔒 | 🔒 | 🔒 |
Pipedrive |
B | 🔒 | 🔒 | 🔒 |
HubSpot |
B | 🔒 | 🔒 | 🔒 |
Flow21 ★ |
A | 🔒 In guide | 🔒 In guide | 🔒 In guide |
The full shopping guide reveals all 5 scoring criteria, complete ₱ TCO breakdowns, and the full reasoning behind every grade — including why Flow21 scores A when every competitor tops out at B.
Not a features list. A decision framework.
Contents
- How the Scoring Works — 5 criteria, weights explained
- Overall Rankings at a Glance
- About Flow21 & the Done-For-You approach
- Salesforce C
- Zoho CRM C+
- Bitrix24 C+
- Monday CRM C+
- Pipedrive B
- HubSpot B
- Flow21 Systems A
You'll stop guessing.
You'll start deciding.
DIY CRM is a gamble.
Done-For-You is how you win.
47–70% of CRM implementations fail — not because of the software, but because no one handles the setup. This free guide shows you exactly where each platform falls short, what it actually costs in Philippine Pesos, and why Flow21 is the only Done-For-You option on the market.
You qualify. Here's your access.
Fill out the form below and we'll send the full CRM Shopping Guide to your inbox.